1 reviews | Active since Mar 2014

17 Sept 2017, 13:13

Airtime to telkom

I bought airtime of 1000 instead of 100 to a telkom number o cant reverse it ? The consultant told me. Im frustrated

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Sept 2017, 12:29
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update19 Sept 2017, 11:05
Reviewer Update
Hi i appreciate response, however five days seems to be long. The recipient of the airtime cannot use his phone so that the airtime can be recovered fully, it stopping his normal way of using the phone. Can we make this urgent to avoid inconveniences