VG
VisionKetso G

1 reviews | Active since May 2020

08 May 2020, 12:06

AIRTIME ****!!!

I bought airtime worth R70 on the 5th of May but I didn't get the airtime but money was deducted from my account. I've contacted the customer care team on the 5th and was informed to wait 24 hours, 24 hours passed but still haven't received the airtime or refund

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 May 2020, 14:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank