RT
Reitumetse T
1 reviews | Active since Oct 2019
27 Oct 2019, 03:04
Airtime reversal
Hi Capitec I bought R76 airtime via the banking app and I did not get the airtime. This is the second time this is happening, the first time I bought R71. Whats wrong. Can I get my money back please!!!!!!!!
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2019, 11:28I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Oct 2019, 11:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
31 Oct 2019, 08:35Hi Reitumetse
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
Capitec Bank's reply31 Oct 2019, 08:35
Official
Hi Reitumetse
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank