ZC
Zharne C
1 reviews | Active since Jan 2018
26 Nov 2019, 11:02
Airtime reversal
<div>I accidentally purchased airtime to the incorrect number and contacted the service provider, whom advise me that because it was a self service method I need to contact the bank as they are unable to assist me. I contacted the bank who just bluntly stated they are unable to assist me. The number is on VM and the airtime is there according to Cell c's voice machine. I need this airtime to be reverse to the correct number asap. #blackfriday </div>
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
27 Nov 2019, 08:48I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2019, 08:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Nov 2019, 14:53Good day Zharne C
Please refer to our telephonic conversation.
We will be closing the matter on our end.
Kind regards
Capitec Bank
Please refer to our telephonic conversation.
We will be closing the matter on our end.
Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2019, 14:53
Official
Good day Zharne C
Please refer to our telephonic conversation.
We will be closing the matter on our end.
Kind regards
Capitec Bank
Please refer to our telephonic conversation.
We will be closing the matter on our end.
Kind regards
Capitec Bank
