NH
Ntiyiso H

1 reviews | Active since Jul 2020

16 Jul 2020, 10:39

Airtime purchased and debited but never received

I bought airtime worth R360 yesterday on my capitec app. I never received it but they debited my account. Has the pandemic resorted to banks *****ing our money. R360 is a lot and I am so fed up and angry

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Jul 2020, 12:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank