GT
Giles T

1 reviews | Active since Nov 2019

13 Nov 2019, 17:19

Airtime Pending

When is this electronical airtime pending error Gon end? What do we call dis? Day light *******? No Come on, u are a large corporation, u have thus far acquired so many clients through referrals from us. How are we going to recommend u now to prospective clients, including family members etc? U need to up ur game as a large corporation. We always come here to read reviews amd comments etc, u promised that u gon end this only to find out it is still not resolved, it happened to me once again 40 minutes ago. I hope U Gon sort this out ASAP Becos I still believe u are Super Convenient Brand.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Nov 2019, 10:32
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 
Kind regards
Capitec Bank