1 reviews | Active since Dec 2009
Airtime not supp**** been waiting three week for refund
I purchased airtime through my cellphone banking, and did not receive it. i have been phoning with my reference number and i am being told that they are investigating and awaiting feedback from Cell C. When i phoned now it is still the same status for 3 weeks!!!
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
We note that the issue has been resolved. Apologies for the delayed response
Kind Regards
Complaint Management
Good day
We note that the issue has been resolved. Apologies for the delayed response
Kind Regards
Complaint Management