NS
Neo S
1 reviews | Active since Aug 2021
08 Oct 2025, 07:54
AIRTIME NOT CREDITED
Bought Airtime on Friday and it never clicked on my phone yet the transaction went through On Sat I made a call to Capitec to notify and been told to wait for sms once this has been resolved, I called again on Monday told samething
How long does it really take to get a simple airtime or refund?
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
08 Oct 2025, 08:36Good day Neo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Oct 2025, 08:36
Official
Good day Neo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank