ON
Ofentse N

1 reviews | Active since Oct 2019

31 Oct 2019, 17:34

Airtime never received. Money gone!

I bought airtime via capitec app for my Telkom sim. The money is gone but no airtime received. Can I please have my airtime or money back??? Now I am even scared to use the app again.

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Nov 2019, 11:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank