GN
Gloria N
1 reviews | Active since Oct 2024
25 Oct 2024, 23:48
Airtime
I purchased a Telcom airtime on the 21st of October on the capitec app. The money was deducted but I didn't receive the airtime. I reported this issue on the app but I still haven't received any feedback. Case number is ***9
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Replies (2)
Capitec Bank's replyOfficial
26 Oct 2024, 08:16Good day Gloria N. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply26 Oct 2024, 08:16
Official
Good day Gloria N. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
GN
Gloria N's updateReviewer Update
31 Oct 2024, 18:21The problem has been solved and I've received a refund. Thank you 👌🏾
GN
Gloria N's update31 Oct 2024, 18:21
Reviewer Update
The problem has been solved and I've received a refund. Thank you 👌🏾