OM
Olebogeng M
1 reviews | Active since Dec 2021
17 Dec 2021, 09:56
Airtime
I bought airtime and never received it and I was told I'm gonna get a refund within ing 48 hours that is 6 days back.
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Replies (3)
Capitec Bank's replyOfficial
17 Dec 2021, 10:09Good day Olebogeng
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Dec 2021, 10:09
Official
Good day Olebogeng
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
OM
Olebogeng M's updateReviewer Update
18 Dec 2021, 22:50***** nobody called in just gonna take this to social media. How long is your 48 hours or you end of day?
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Olebogeng M's update18 Dec 2021, 22:50
Reviewer Update
***** nobody called in just gonna take this to social media. How long is your 48 hours or you end of day?
Capitec Bank's replyOfficial
21 Feb 2022, 11:45Hi Olebogeng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 11:45
Official
Hi Olebogeng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank