AS
Ayakha S
1 reviews | Active since Oct 2022
22 Sept 2023, 17:03
Airtime didn’t reflect
I bought R230 MTN Airtime from the Capitec App around 19:00, it didn’t reflect and my balance didn’t change. I called the service provider they said the issue is from the Capitec App. I called Capitec they shifted the blame to the service provider.
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Capitec Bank's replyOfficial
23 Sept 2023, 07:55Good day Ayakha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply23 Sept 2023, 07:55
Official
Good day Ayakha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank