JF
Jurie F

1 reviews | Active since Aug 2017

21 Aug 2017, 20:44

AIRTIME BOUGHT VIA BANKING APP

I bought airtime via my capitec banking app and they took my money but I never received my data.

This is not the first time it has happened to me. Please refund me

0
Replies (2)
Capitec Bank
Capitec Bank's reply22 Aug 2017, 08:58
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply28 Aug 2017, 14:03
Official

Good day Geraldine

As discussed telephonically, I trust that your issue is now resolved.

Nokuphumla Skenjana

Complaint Management

Capitec Bank