IW
Ishaan W

1 reviews | Active since May 2015

27 Aug 2017, 19:27

Airtime

I purchased R100 MTN airtime from my Capitec Banking App on the 27 August . I received an sms at 12:42 stating that the amount was deducted but the airtime was not received. Please can somebody do an investigation and refund/replace the airtime.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2017, 09:48
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,