PE
Patricia E

1 reviews | Active since Mar 2013

19 Feb 2021, 15:41

Agism is being practiced at Capitec Bank.

We are being inundated with emails asking us to take out a credit card. I apply and get no response to the application. Eventually I get told that despite earning a very good salary and have investment in Capitec they say that I am too Old. Capitec bank are practicing agism.

It would appear despite my age and income I do not qualify so why bombard us with the requests to apply for a card. It is not that we want a large amount. Just to buy online due to the Covid-19 would be extremely helpful.

I am trying to decide whether to withdraw all my funds and go elsewhere seeing that Capitec prefers young people to us more mature clients.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Feb 2021, 15:43
Official
Good day Patricia

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank