SM
Saabirah M

1 reviews | Active since May 2017

27 Sept 2025, 18:45

*********** agents

Pathetic bank. i contacted them because I had to do a chargeback for a merchant who refused to cancel my membership and they went ahead and disputed another merchant. When I called their call centre today agents were rude and dropped the call. One even flat out refused to help me. Bunch of *********** agents. I had to email their ceo about this insufficient *********** agents

0
Replies (3)
Capitec Bank
Capitec Bank's reply28 Sept 2025, 07:51
Official
Good day Saabirah We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
SM
Saabirah M's update28 Sept 2025, 08:50
Reviewer Update
It needs to be dealt with today please as its urgent! I already emailed Gerrie
SM
Saabirah M's update01 Oct 2025, 09:11
Reviewer Update
Sabrina closed out the chat and I still did not get all of my money back