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Ulrich B

1 reviews | Active since Oct 2020

04 Mar 2022, 15:32

Again Capitec Bank is ***********.

A thousand rand went off my credit card. As per usual Capitec is ***********. I spent 10 minutes on the phone getting transfered from client services to the credit department. They really are the worst Bank with service. How does a 1000 rand go off and no one knows why? Seriously think it is time I move because they really have no knowledge of customer service.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Mar 2022, 16:12
Official
Good day  Ulrich

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank