1 reviews | Active since May 2024
AFRIHOST *****ULENT TRANSACTION ON MY ACCOUNT
1st of May 2024 in the afternoon I realised that there's " Recurring card purchase" loaded on my account from Afrihost Com 3 Capetown at 02:17 am. I am currently studying out of the country and have no need to subscribe to such services. I immediately contacted Capitec bank via WhatAPP and spoke to an Agent by the name of Lufuno. I explained what happened and provided a screenshot of the transaction and asked if the transaction can be stopped as it was still pending. Lufuno told me that the transaction can not be stopped, Capitec can only stop my card and lodge a dispute on my behalf and STILL CHARGE ME A FEE OF R 80 for a *****ULENT transaction. This is far the worst expirience Ive had with the bank,********s can do as they please with our monies and the bank does not have any resources or majors in place to stop such transactions, How are we expected to trust banks when such things happen???
