ZLMM
Zethu Lydia Maake Maake

1 reviews | Active since Jul 2019

31 Jul 2019, 06:15

AEDO debit orders

I have been a member of Capitec for almost 15 years now. AEDO debit orders It has been collecting money from my account. I couldn’t come to the branch because I was out of the country, and today it debited 5000 South African rands from my account Can you please help me to resolve this. I don’t remember owing AEDO This amount of money.

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Jul 2019, 15:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply16 Aug 2019, 11:56
Official
Good day Zethu M

We have attempted contacting you with regards to your matter, without success.

Kindly be advised, your matter will now be closed.
 
You are more than welcome to contact me in future, when you are ready to continue with your matter.

You may call ***.

Kind regards
Complaint Management
Capitec Bank

Best regards,