AEDO debit order not reversible

Good day I would like to thank the Complaint Management team and Kim Simons , my issue was attended to immediately after my posting. Kim contact me the same day with feed back and on Tuesday she connected me with the company that deducted my money. I don't know what she said to them ,but after she spoke to them there were willing to co operate. The company called me yesterday(Wednesday) to confirm my refund and banking details. According to the company my refund will be in this Saturday. I will keep you posted as soon as my refund is in. Thank you Thank you thank you. I am so happy.