AEDO

Item: Capitec Bank
Rating: 1
Author: Lindani L

Morning. R175 was debited by AEDO from my acc last night and i called the bank and i was told i can reverse the transaction via the app, which did nt work. I just called again now and the call centre gave me a number to Cape town to call and they are telling me they can not reverse my money. I do not have any accounts or debit orders of any kind. The bank should be able to protect us from this because this is a ****. These people trick you into signing their contract. This money is to help with my kids school. Please help. ***

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

31 Jan 2020, 14:30

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply31 Jan 2020, 14:30

Official

Best regards,

Capitec Bank's replyOfficial

03 Feb 2020, 13:58

Good day Lindani L
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank

Best regards,

Capitec Bank's reply03 Feb 2020, 13:58

Official

Good day Lindani L
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regardsCapitec Bank

Best regards,

AEDO

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