OM
Odirile M

1 reviews | Active since May 2020

13 May 2020, 16:56

Adjustment Collection

Capitec collected all my money I was left with and the transaction is called adjustment collection. It's not there on debit orders to reverse it someone is hacking your system and seems like Iam the only one. I want my money back or I am out this is unacceptable

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 May 2020, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply14 May 2020, 12:11
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank

Best regards,