MT
Marvin T

1 reviews | Active since Feb 2019

24 Feb 2021, 20:10

Adjustment!!!

Capitec just took R1580.77 from my credit card acc, description says "Adjustment" . Capitec I need this money back!!! I need it.

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Feb 2021, 20:12
Official
Good day Conita 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 



MT
Marvin T's update24 Feb 2021, 20:29
Reviewer Update
Please assist with this matter, I need this money! ????????????
MT
Marvin T's update25 Feb 2021, 10:58
Reviewer Update
Issue still not resolved.
I got an sms stating that 'Capitec: There was an error on your account where we credited your Credit Card for the same amount twice. The error was corrected and your balance was increased. We apologise for the inconvenience. Info: ***.

When I check the balance the amount is still not reflecting. Please assist in this matter.