RN
Rihangwele N
1 reviews | Active since May 2021
07 Jul 2024, 16:09
Adding a beneficiary
I have been banking with you guys for years for the past 3 weeks I can’t add a beneficiary I must delete the app and re install it whenever I try to add a beneficiary it says unable to process your selection I have called so many times no one is assisting me
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Replies (2)
Capitec Bank's replyOfficial
08 Jul 2024, 07:03Hi Rihangwele, we're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.
Best regards,
Capitec Bank's reply08 Jul 2024, 07:03
Official
Hi Rihangwele, we're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at ***? We'd appreciate the opportunity to assist you further.
Best regards,
RN
Rihangwele N's updateReviewer Update
08 Jul 2024, 08:38No one is responding on WhatsApp I tried that even now I can’t add a beneficiary and I must pay someone but no help from capitec
RN
Rihangwele N's update08 Jul 2024, 08:38
Reviewer Update
No one is responding on WhatsApp I tried that even now I can’t add a beneficiary and I must pay someone but no help from capitec