***** activities

I am a Capitec Bank account holder and I had an incident that took place on 28th March on Amazon platform in which I was ****med online, I went to the bank to report the incident wanting to reverse the money but the bank frozed my account, reversed the money from my landlord and freezed her account as well and also freezed the money in my savings account to run their investigation, I submitted all the required documents several times, I kept waiting for feedback and tracking the incident on Capitec whatsapp number, I waited 3months, they unfreeze my account and my landlord's but there were no funds, I kept waiting, untill today I tracked the incident on the whatsapp and it said case closed, how come is the case closed without me having feedback from the bank or having my money been reversed, if the one the ****mer took it's gone then what about my rent money and the money on my savings account, I angry, I am dissatisfied and disappointed on how Capitec handled my case, I am highly in debts because of this, yet they didn't bother to let me know what is happening, only today they have opened a new case because I need answers., Hello Peter please intervene, I need help, I'm a bread winner in a child headed family I need my money back, I can't let this go, because I had to pay rent twice yet Capitec has my money, are they in cahoots with the ****mers, no I'm not OK at all