KM
Khomotjo M
1 reviews | Active since Jul 2022
17 May 2026, 22:00
Account used without owner knowledge
Capitec Bank we need answers from you,my son Dimpho mlati id no ***,has since 15th April 2026 R2400 was into the bank and you phoned my son about saying someone is doing *****,but then still again 15th April 2026 Mudzimu deposited R5.00,which my son no nothing about,and You Moloto did cash send R2100 time 12:52 in the 15th of April 2026 in pta kolonnade withdrawn, my son has no access to his account but been used , please tell us what is going on.so we let people know how bad your bank is.
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Replies (4)
Capitec Bank's replyOfficial
17 May 2026, 22:35Hello, you are through to Samantha. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's reply17 May 2026, 22:35
Official
Hello, you are through to Samantha. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's replyOfficial
17 May 2026, 22:36Thank you for bringing this matter to our attention. We understand your concern and how serious this situation is 🙏
To ensure that we can assist you securely and investigate this matter thoroughly, we kindly request that you contact us directly via WhatsApp on the number below:
📱 Capitec WhatsApp: ***
Please share all the relevant details, and our team will assist in:
Investigating the unauthorised transactions
Securing the account
Providing the necessary guidance on the next steps
For urgent assistance, you may also contact our 24-hour Client Care team on ***or visit your nearest branch with your son for immediate support.
We take matters like this very seriously and will ensure it is handled with urgency.
Capitec Bank's reply17 May 2026, 22:36
Official
Thank you for bringing this matter to our attention. We understand your concern and how serious this situation is 🙏
To ensure that we can assist you securely and investigate this matter thoroughly, we kindly request that you contact us directly via WhatsApp on the number below:
📱 Capitec WhatsApp: ***
Please share all the relevant details, and our team will assist in:
Investigating the unauthorised transactions
Securing the account
Providing the necessary guidance on the next steps
For urgent assistance, you may also contact our 24-hour Client Care team on ***or visit your nearest branch with your son for immediate support.
We take matters like this very seriously and will ensure it is handled with urgency.
Capitec Bank's replyOfficial
17 May 2026, 22:39Is there anything else I can assist you with before we wrap up?
Capitec Bank's reply17 May 2026, 22:39
Official
Is there anything else I can assist you with before we wrap up?
Capitec Bank's replyOfficial
17 May 2026, 22:43Should you need any other assistance please contact us anytime.
Did you know you can easily check your balance using WhatsApp .
It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
Capitec Bank's reply17 May 2026, 22:43
Official
Should you need any other assistance please contact us anytime.
Did you know you can easily check your balance using WhatsApp .
It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️