Account unexpectedly freezed

Item: Capitec Bank
Rating: 1
Author: Chanel S

They just closed my account without letting me know or saying anything no sms nothing This is totally unexpectable and poor customer service a total discrace. Please close my account and transfer my money so I can move to a new bank as I don't even have much this is complete bull**** see too this immediately

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

30 Oct 2023, 19:02

Good day Chanel

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply30 Oct 2023, 19:02

Official

Chanel S's updateReviewer Update

03 Nov 2023, 07:59

Good day Capitec Bank

I have not received any communication from your side yet? Please let me know what is going on

***
Chanel

Chanel S's update03 Nov 2023, 07:59

Reviewer Update

Good day Capitec Bank

I have not received any communication from your side yet? Please let me know what is going on

***
Chanel