AM
Ayanda M

1 reviews | Active since Mar 2023

06 Mar 2023, 13:09

Account Unblocking

I had my account blocked yesterday,I called customer care and I was advised to go to branch and verify transactions I have made. I went to the branch this morning and I was given a reference to use. They advised me again to call customer care. When I called customer care few hours ago they again advise to go to the branch. I am tired of an up/down drama. I need my account to be unblocked.

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Mar 2023, 15:24
Official
Good day Ayanda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank