MD
Mbalenhle D

1 reviews | Active since May 2021

10 May 2021, 09:29

Account tempered with

I was ****med my whole salary on the 26 April 2021, trancactions where done in my account on the 25th and to my knowledge I was not paid then, realised I was ****med and reporterd the matter, but nothing has been done, visited the branches several times but no solid feedback has been done. I have a family to take care of, and bills to pay I need that money back.

I need help please!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 May 2021, 09:31
Official
Good day Mbalenhle 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

MD
Mbalenhle D's update11 May 2021, 07:06
Reviewer Update
I have asked for assistance yesterday, but no response has been sent, i lost a whole salary in my bank account which is suppose to be kept safe under your watch, but I seem to be the 1 suffering. And no sense of urgency from our trusted bank