Account Suspension

I am writing to formally complain about the recent and sudden suspension of my bank account, which occurred on December 19, 2025. This action has caused significant financial distress and inconvenience. As a direct consequence of the suspension, several critical debit orders scheduled between December 23 and 27 have bounced. I have submitted all requested documents and there has been no response. I have been a customer of your bank for many years and have always maintained my account in good standing. I expect a prompt investigation into this matter and the immediate reinstatement of my account, especially as ten days have already passed without resolution.