Account suspended

If your looking for *** service you can try capitec you won't be disappointed i am sure of it. My account got suspended on the 16th and they said i need to submit a detailed affidavit which i did 2 days i go. Now when looking for feedback on the stop on my account whatsapp customer agents busy giving me the run around with one agent say this the other one a different story like they all dealing with different matters, tried calling but i was lift on hold for about 30 minutes.