CL
Charne L

1 reviews | Active since Nov 2019

08 Nov 2019, 19:43

Account Suspended

My account was suddenly suspended without any warning. Capitec needs to contact me in order to sort this out. I did not ask for it to be suspended and I can not use my mobile or online banking. I can not go into the bank!

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Nov 2019, 12:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction
 
Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply18 Nov 2019, 10:23
Official
Good day Charne L

Kindly note the matter has been resolved, as per our telephone discussion.

Kind regards
Capitec Bank