DZ
Deli Z

1 reviews | Active since Jul 2021

26 Jul 2021, 08:48

Account sus

Capitec bank official contacted me last week Wednesday I wasn't happy about their response and allegations that my account was investigated for 'money laundry'. I don't remember when was it ******* to trade in South Africa maybe for Capitec Bank it is. The trading company paid me R3200 now my account is under investigation for money laundry. I can't even access my money of about R6800. Iam a single mother of two children, I can't even buy bread for my children because of Capitec Bank withholding my only money to feed my children. The gentleman contacted me didn't even care when I told him . I wish they can release my money and continue with their investigations without keeping my money with them.

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Replies (3)
Capitec Bank
Capitec Bank's reply26 Jul 2021, 08:50
Official
Good day Deli 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 

Kind regards 

Capitec Bank

DZ
Deli Z's update26 Jul 2021, 09:06
Reviewer Update
Contact me and tell me the same thing all I want is my money now you can keep your account number. My children are back to school today. I had to ask neighbors money for bread.
Capitec Bank
Capitec Bank's reply26 Jul 2021, 09:21
Official
Good day Deli

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 

Kind regards 

Capitec Bank