LM
Lesego M

1 reviews | Active since Mar 2018

07 Mar 2018, 11:00

account stopped

I recieved money from my boyfriend and then two days later my account was on hold, when I went to the bank they told me that the money i recieved was *****ulant but all along i was sending money in the account that my boyfreind sent the money from, my account is still on hold till today and I still have my savings on that account.....one consultant told me that they are still investigating and its been a month now

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Mar 2018, 13:34
Official

I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

LM
Lesego M's update16 Mar 2018, 12:05
Reviewer Update
Thank you so so much for your assistance. I am looking forward to use my account once again.