1 reviews | Active since Nov 2020
Account still frozen its been 3 months
I don't think I still have the patience to be going up and down the branch of mall of Africa, since my account has been frozen for 3 good months now, what do you guys think I am using to survive. You've been telling me to wait 48hours for my account to be fine I don't know how many 48hour I have waited. I am going to sue capitec Bank for freezing my account and failing to unfreeze after countless times of going up and down to your bank. It's your system you should know how to fix this i don't care whether you close the account all I want is my money I am tired of waiting. Capitec has proven to be very useless my salary has been going into the account but I can't access my money even the branches are failing to help me.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
