AL
Arthur L
1 reviews | Active since Mar 2015
03 Mar 2015, 15:51
Account query SORTED
Irene Naicker from the Capitec Bank in Fourway mall delighted me when she went an extra mile to resolve my frozen amount problem by phoning the ABSA bank on my behalf and making sure that i speak to them and get proof of payment so they can release my from amount. <br> <br> She is direct and well informed when it comes to back issues and intenet banking queries. Always calm and understanding when speaking to me.<br> <br> My vote of confidence to become the branch manager.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
09 Mar 2015, 12:02Hello arthurlebepe,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Irene Naicker and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Irene Naicker and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Capitec Bank's reply09 Mar 2015, 12:02
Official
Hello arthurlebepe,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Irene Naicker and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Irene Naicker and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
