nM
noli M
1 reviews | Active since Dec 2015
13 Dec 2015, 22:35
account put on hold without being informed
2 weeks back I send a complaint to this website about capitec bank closed my account without being informed. . I then got a reply from thComplains manager that within 3 days someone will call me as they have escalaed my query. Till today I havent received any feedback no call and my bank is still closed.. capitec has a very bad service and still way behind in solving clients query, if it was fnb or any other bank this problem has gonna be rectified by now. Im really disappointed with the service
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Capitec Bank's replyOfficial
14 Dec 2015, 10:14Hello mtandana,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Dec 2015, 10:14
Official
Hello mtandana,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank