1 reviews | Active since Oct 2017
Account placed on hold and cant access my funds
I went tiyec bank Montclair Durban i needed to open an additional savings i was told i need to have proof of adress they cant access my account.following weekend went back with proof.boom my accound is on hold pending investigation.for what they dont know.they called their ***** department ehom said they enquire about funds i deposit there monthly from my fnb account they assume it ***** .i have been doing that for over 6months .no contact about anything.i had to go to fnb and provide proof which i did. It was sent .thereafter they enquieed about a transaction where a friend transfered me R210 they said she repported it was ***** .i mmediately called her she said she knew nothing of that sort.i went back again i was rold my funds will be releases till today.nothing .i thout people are lying when they say capitec will do level best to take your money.till today.i cant even pay rent it due i dont even know where to stay with what money.i will never support this bank ever again and will tell my family and friends
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
