MM
Mandisi M

1 reviews | Active since Dec 2023

02 Apr 2024, 10:55

Account paused

I have been patiently waiting for response regarding my account that was paused and it is a month now still no response...

Capitec is not assisting me and they froze my account and making profit as they keep my money. Supp**** them with all the documents but to date no response... I was referred to a person by the name of Nicole and she is as useless as the bank itself... I want my money Capitec...

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 11:37
Official
Good day Mandisi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank
MM
Mandisi M's update02 Apr 2024, 13:03
Reviewer Update
Good day

Capitec is not even willing to allow me to transfer my funds to other bank... I want to close the account completely. Im not interested in using capitec anymore
MM
Mandisi M's update04 Apr 2024, 20:28
Reviewer Update
My debit orders are bouncing and this is affecting my credit score... Please Capitec allow me to transfer my money and let me leave Capitec in peace...