RM
Ratanang M

1 reviews | Active since Jul 2013

14 Oct 2019, 04:25

Account paid up as per my credit report yet the money is still coming off from salary

I was garnished by VD Walt attorneys from capitec bank in 2013 i have been paying for over 6 years now.. I requested my credit report and it shows that the capitec account was paid up in May 2019 yet am still being debited an amount of R1 500 directly from my payslip every month.. Capitec are you now in thr business of robbing people? Please contact me so you can arrange to stop this debit immediately.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Oct 2019, 16:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 


Capitec Bank
Capitec Bank's reply07 Nov 2019, 16:40
Official
Good day

We tried to call you, but we were unable to reach you and therefore we were unable to resolve your complaint.

Kind regards

Complaint Management

Capitec Bank