MS
Musa S

1 reviews | Active since May 2012

11 Feb 2016, 16:22

Account Opening

i would like to take this opportunity by complementing one of the stuff member at Capitec Bank that help me with account opening with them. She was knowledgeable in explaining every question that i had and when she doesn't understand she consult that was great. She shows that she is growing unlike giving wrong information i was so happy. Some of the question that i have is for the Capitec Bank as a whole that deep development that need to take place (Project to improve). <br> <br> By the way Her name is Tsholofelo Modiselle. i know most of us we like to complain when we get bad service and forget to complement when we get great service. <br> <br> Please lady don't change do the same to others keep smiling :)

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Feb 2016, 09:50
Official
Hello musasa12,

Thank you for your feedback.

Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Tsholofelo Modiselle, we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank