JM
Joice M
1 reviews | Active since May 2022
12 Mar 2025, 13:27
Account on pause
I am writing this in tears I've tried everything to get my account off pause with capitec but they are playing games with me its one thing after the other I've sent loads of affidavits to but still they won't lift the pause what makes matters worse is that they don't want to say what is it that they really want its one thing about the other all I want now is them to give me my funeral premiums that I have been paying for the last 5 years then I can leave them alone i am not a sangoma I can't guess what they want
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
12 Mar 2025, 14:35Good day Joice.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Mar 2025, 14:35
Official
Good day Joice.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
JM
Joice M's updateReviewer Update
12 Mar 2025, 14:53If capitec cannot remove pause on my account can they please pay back all my premiums that I've been paying for the ladt 5 years then I will leave them in peace im extremely tired ive been sent from Pilar to post I don't know what to do now
JM
Joice M's update12 Mar 2025, 14:53
Reviewer Update
If capitec cannot remove pause on my account can they please pay back all my premiums that I've been paying for the ladt 5 years then I will leave them in peace im extremely tired ive been sent from Pilar to post I don't know what to do now