TM
Tshwarelo M
1 reviews | Active since Feb 2016
16 May 2024, 11:13
Account on hold
I have an account of more than 10 years now is on hold for two weeks, they say they suspect ***** that is why is on hold and they asking my to submit proof of deposit, how can I provide proof of deposit if I'm not the depositer and I don't have access to the account now I cant use my account. Why can they ask the depositer for proof of deposit.
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Capitec Bank's replyOfficial
16 May 2024, 14:09Good day Tshwarelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply16 May 2024, 14:09
Official
Good day Tshwarelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank