CL
Craig L
1 reviews | Active since Jan 2016
17 Jan 2016, 14:45
ACCOUNT ON HOLD
Last night I tried to send money over the Capitec mobile app, I login to find a SHOCK, that I have no funds in my account? I called immediately to find out why, the call operator advised I go instore as she could not clarify why it had been stopped, I go in this morning and has been closed on \ suspicious activity "which she then after said \"" ***** \"". She asked that I go in tomorrow as she could not do anything"
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Capitec Bank's replyOfficial
18 Jan 2016, 08:54Hello Craiglansdell,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply18 Jan 2016, 08:54
Official
Hello Craiglansdell,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank