SM
Siphamandla M
1 reviews | Active since Sept 2012
02 Jan 2016, 12:07
Account Not Updated
Good day<br> Please assist I took a loan with Capitec in 2013 and paid up the account on the 5th December 2015 and have sent numerous emails to the organization and was assured the matter will be resolved. Nazeemah De Vries assured me that the information will be sent to the ITC credit bureau to update that the loan is paid up. This morning I went to FNB to apply for a loan and it was declined due to the fact that I owe Capitec money which is incorrect. Please resolve the matter before I report this to the ombudsman <br>
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Capitec Bank's replyOfficial
04 Jan 2016, 16:45Hello madelask,
Thank you for bringing your concerns to our attention.
Kindly note that Nazeemah is on maternity leave. Oscar De Villiers will however take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
Thank you for bringing your concerns to our attention.
Kindly note that Nazeemah is on maternity leave. Oscar De Villiers will however take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
Capitec Bank's reply04 Jan 2016, 16:45
Official
Hello madelask,
Thank you for bringing your concerns to our attention.
Kindly note that Nazeemah is on maternity leave. Oscar De Villiers will however take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank
Thank you for bringing your concerns to our attention.
Kindly note that Nazeemah is on maternity leave. Oscar De Villiers will however take ownership of this investigation and will provide you with feedback.
Jennine Seholoba
Complaint Management: Capitec Bank