LN
Liyema N

1 reviews | Active since Oct 2024

16 Oct 2024, 10:35

Account locked/blocked

CAPITEC has locked my account due to *****ulent activity of another client of theirs , which I am not part of whatever that is , why is my account closed without my knowledge. The activities on someone’s else’s account doesn’t not involve me, we are part of a group of Stokvel, that person’s account is being investigated but why close my account ? I have a child that I need to buy things for and now my account is closed by CAPITEC but it is not my account that is directly reported. Can CAPITEC open my account ASAP PLEASE. I use my account for my business and that is affecting my business. My child’s school fees are there

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Oct 2024, 12:20
Official
Good day Liyema, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
LN
Liyema N's update16 Oct 2024, 13:47
Reviewer Update
Please I’ll be waiting. If it happens that no one contacts me ASAP I’ll really loose it. I can’t even take kids to school. I have a business I can not access my funds and approve payments that my clients have sent.