SM
Sisipho M

1 reviews | Active since Aug 2023

20 Sept 2023, 16:50

Account just dissapeared

I was using my account just now then few minutes later I cannot access it No notice no explanation nothing Whereas I'm in the middle of nowhere and need to use the money on my account

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Sept 2023, 18:29
Official
Good day Sisipho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
SM
Sisipho M's update22 Sept 2023, 01:03
Reviewer Update
There is still no change
I need to use my funds but I can't what am I suppose to do borrow money whereas I have money on my account but can't access it because of this pending investigation
Sent all the necessary documents but still no change
I use the money to go to work now I can't