1 reviews | Active since Apr 2016

29 Jun 2022, 15:45

Account issue

After numerous calls and escalations to your complaints department with not assistance (Im still waiting for the guy from your complains department to call me back after 2 weeks), I spoke to a very helpful Nokuthula Molotsi/Moloi from collections who manage to assist me and explained in details 😀Im still owing but happy😅..I think she was supposed to be at the complains department ..Thank you very much Nokuthula😊😊

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2022, 15:47
Official
Good day Buyiswa 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank