Account issue

Im so disappointed with Capitec,firstly they said my access facilty account was in arrears and I call on the 26 May 22,spoke to a very rude agent named Heavyman 😔. I requested to speak to his supervisor and he said he was on the meeting and can only call me the next day and till today Motsetse Moloko has not contacted me.

I been calling Capitec and promised that escalation will be done and issue should be resolved in 48 working hours ,but dololo, then last week I spoke to a someone again same story.

Today was worse I spoke to Barbara who decided to transfer my call ,I tell u I was transfered 4 times and ended up calling again and Nonkululeko just dropped the phone on me.Tried again spoke to a lady and she said escalation was done and Fortune Machete the team leader will call me again 48 hours 😥😥

Guys please sort out my account 🙏