KM
Koketso M

1 reviews | Active since Mar 2018

25 Jun 2020, 00:09

account in arrears

apparently I am in arrears yet Capitec has debited their money. Can you please rectify this asap. I have all bank statements for the loan taken with the bank

0
Replies (3)
Capitec Bank
Capitec Bank's reply25 Jun 2020, 09:55
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
KM
Koketso M's update25 Jun 2020, 16:16
Reviewer Update
Thank you, I was contacted and assited.
Capitec Bank
Capitec Bank's reply28 Jun 2020, 12:36
Official
Good day

Thank you for the feedback. The complaint has been closed.

Kind regards
Capitec Bank